For departments
One system for the whole shift
Ember 411 handles scheduling, staffing and the daily work around it, so officers spend less time on the whiteboard and the spreadsheet, and crews always know where they're riding.
A day in Ember
From shift change to shift change
0700 · The board is ready
Shifts are already built from your board layout and rotation. The Duty Board shows every seat, who's in it, and any hours still open.
During the day · The bay knows
The Bay Board on the station TV shows crews, apparatus and weather. When a call drops, it sounds tones and reads the call aloud. CAD connection required.
Afternoon · An open seat
Someone calls in. Post the seat to the Coverage Board, qualified people volunteer from their phones, and you approve with one tap.
End of shift · It's all recorded
Holdovers and call-backs go on timecards for officer approval. Part-time hours and averages update on their own. Rig checks and training are logged.
What's included
Everything, for every member
Staffing & scheduling
- Board Layout: your stations, apparatus and seats, set once
- Rotations that generate shifts automatically
- Duty Board with split seats and partial-shift hours
- Coverage Board for open shifts, with notifications
- Certification checks, so an EMS-only member isn't placed on an engine
Operations & records
- Bay Board station display with live call alerts
- Part-time hours tracking against your yearly limits
- Timecards with officer approval and payroll export
- Rig checks with a maintenance queue
- Training records, certifications and expiration alerts
- Ember AI that answers from your department's own data
Getting started
Live in days, not months
Tell us about your department
A short form: members, stations, apparatus, the software you use now and what you need help with.
Setup call
We meet for about 45 minutes, go through your shifts and staffing rules, and build your board layout with you.
Go live
We bring in your roster and certifications, your crew gets their invites, and the board is ready for the next shift.
Founding Department program
Twenty departments. Locked-in pricing.
- Discounted pricing, locked in for founding departments
- Every new module included as it ships
- A direct line to the founder, and a real say in what gets built next
- Hands-on setup of your board layout, roster and certifications
Common questions
Before you ask
Does it replace our scheduling software?
Yes. Scheduling, staffing, open shifts and hours all live in Ember. We help bring your current roster and schedule across.
Does it work with our dispatch?
Call alerts work with iSpyFire today. If you use something else, tell us on the demo form and we'll look at it with you.
Who can see our data?
Only your department. Each department's data is kept separate, connections are encrypted, and we never sell it.
What does it cost?
Pricing depends on department size. Founding departments get a discounted rate that stays locked in. We'll go over it on the call.