Support · always free
The part of Ember that's free for everyone
Ember 411 exists to fund a nonprofit called Your Axx Matters: fire/EMS peer support and suicide prevention. The Support side of Ember is free for every responder and their family, with or without a department on Ember.
Your support circle
Add up to three people, a spouse, partner, parent or adult child. After a rough shift, one tap lets them know you might be different tonight, with a guide on what helps and what doesn't.
Free family accounts
The people at home get their own login: plain-language guides on what the job does to a person, warning signs, and how to take care of themselves too.
Nothing goes to the department
Support is private. Nothing you do on the Support side is visible to your chief, your officers or your employer. Ever.
Ember was started to fund this.
Why
I've lost brothers in this job to suicide. The ones nobody had on a list. Your Axx Matters is the nonprofit I started so the quiet ones, and the people who love them, have somewhere to go that won't follow them back to the station.
Ember 411 is how that gets paid for. Every department subscription and every personal plan helps keep Support free. Read the whole story at youraxxmatters.org.
Jeremy Smith
Firefighter. Founder, Ember 411 and Your Axx Matters.